FAQ (Frequently Asked Questions)

• What LCD video wall models do you offer?

We offer various sizes such as 46-inch, 55-inch, 65-inch, and more. Custom sizes and specifications are also available upon request.

• What is the warranty period for the product?

We provide a 3-year warranty, during which any quality issues will be resolved free of charge by repair or replacement of components.

• If a device malfunctions, how should I handle it?

We offer 24-hour technical support. You can contact us via phone or email, and we will resolve the issue promptly.

• Can you provide customized solutions?

Yes, our technical team can provide customized LCD video wall solutions based on specific requirements. Whether it's size, splicing method, display effects, or interface configuration, we can tailor the solution to fit your needs.

• Do you offer training services?

Yes, we provide training for installation, operation, and maintenance to ensure customers are well-equipped to handle the products.

• How can we ensure long-term stable operation of the equipment?

We recommend regular equipment inspection and maintenance. Our after-sales team can provide on-site service to ensure the system operates in optimal condition.

• What certifications do your products have?

Our LCD video wall products are CE, FCC, and RoHS certified, ensuring they meet international safety and environmental standards.

• Are prices adjustable based on order volume?

Yes, we offer more competitive pricing based on order quantity and long-term cooperation. Large orders are eligible for additional discounts and rebate policies.

• Can we become your distributor?

We welcome potential partners to contact us to become an authorized distributor. We offer flexible rebate policies and market support to help you grow your local business.